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Our Purpose

Improve the lives of customers and employees, the communities where we work and raise our families, and the Northwest agriculture, food and fiber industries that perform a vital role in the United States and around the world.

Our Values

Relationships

We help rural communities prosper by serving one customer at a time. Knowing our customers and earning their trust is the foundation for all we do. Being a cooperative, owned and governed by our customers, sets us apart. We value diversity in people and ideas. Our highly valued employees care, communicate well and always strive to exceed customer expectations.

Integrity

Our organization is built on the highest standards of integrity, ethical decision-making and sound internal controls.

Commitment

We invest in customers, industries we serve, employees and rural communities. We provide effective business solutions that focus on long-term success. We know what it takes to overcome challenges and value financial stability and sound planning.

Knowledge

We discover, continually update, and openly share our deep knowledge about the industries we serve, our business and our professions. Our learning environment offers employees and customers rich opportunities to expand our knowledge, evolve our thinking, learn from our mistakes, grow as people and strengthen our businesses.

Code of Ethics

All Northwest FCS employees and directors are required to follow our code of ethics. 

Northwest FCS’ employees and directors are expected to act in accordance with the highest standards of personal and professional integrity in all aspects of their activities. They are also expected to comply with all laws, rules and regulations to deter wrongdoing and to abide by the Association’s Standards of Conduct Policy, other Board policies and related procedures.

This Code of Ethics applies to all employees and directors and supplements the Association's Standards of Conduct program. The ethical standards it establishes are met primarily through telling the truth and being honest. Above all else, when employees and directors tell the truth and are honest, ethical standards can be easily met.

This Code of Ethics will be included in the Standards of Conduct disclosure process. Employees responsible for preparing and distributing financial statements will also complete a more detailed acknowledgment relating to those activities.

Each employee and director agrees:

To engage in and promote honest and ethical conduct, including ethical handling of actual or apparent conflicts of interest between personal and business relationships.

  • To avoid conflicts of interest and to disclose to the Standards of Conduct Official or through the confidential complaint hotline (EthicsPoint) any material transaction or relationship that is or reasonably could be expected to give rise to a conflict.
  • To hold all information about borrowers and applicants in strict confidence and to take all reasonable measures to protect the confidentiality of non-public information about Northwest FCS and its customers obtained or created in connection with Association activities, and to prevent the unauthorized disclosure of this information, unless required by law, regulation or through the legal process.
  • To comply with applicable laws, rules and regulations, as well as the terms and conditions of selfregulatory agreements to which Northwest FCS is a party.

You understand that you will be held accountable for adherence to this Code of Ethics. Your failure to observe the terms of this Code of Ethics may result in disciplinary action, up to and including termination of employment or your position on the Board of Directors. Violation of this Code of Ethics may also constitute a violation of law and may result in civil and criminal penalties for you, your co-workers and Northwest FCS.

If you have any questions regarding the best course of action in a particular situation, you should promptly contact the Standards of Conduct Official. Any individual contacting the Standards of Conduct Official may remain anonymous when reporting a possible violation of this Code of Ethics by others. EthicsPoint may also be used for this purpose.