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Purpose, Brand Promise & Values

Our Purpose

Improve the lives of customers and employees, the communities where we work and raise our families, and the Northwest agriculture, food and fiber industries that perform a vital role in the United States and around the world.

Our Promise

Northwest Farm Credit Services is your trusted source for financial solutions. No other lender understands the agriculture, food and fiber industries better and is more committed to their future and that of rural America.

Our Values

Relationships

We help rural communities prosper by serving one customer at a time. Knowing our customers and earning their trust is the foundation for all we do. Being a cooperative, owned and governed by our customers, sets us apart. We value diversity in people and ideas. Our highly valued employees care, communicate well and always strive to exceed customer expectations.

Integrity

Our organization is built on the highest standards of integrity, ethical decision making and sound internal controls.

Commitment

We invest in customers, industries we serve, employees and rural communities. We provide effective business solutions that focus on long-term success. We know what it takes to overcome challenges and value financial stability and sound planning.

Knowledge

Seeking, interpreting and sharing knowledge about the industries we serve is part of what makes us unique. We invest in education for employees, directors and customers to meet changing marketplace needs.